Dear QM folks,
I have an issue from user as below - kindly advise....
Batch of 1 material (824044) into plant 5305 was received from and STO using MBOA. The batch in question, H13F28071A, went onto Qhold. the batch could not be seen in QE51N to remove from Qhold (make a Usage decision) bc there is was no inspection plan set up.
The QM of this this SKU was not set up correctly for plant 5305, so we asked that the batch be backed out and we changed the QM tab to remove the 01 inpsection type, leaving only the 89 and made sure the post to inspection stock box was not checked. The batch was re-received and still went to inspection stock. We then asked that they reverse the receipt again and set up an inspection plan for this SKU at this location to see if we could remove the batch from Qhold, if it went back to this status / of it was listed in QE51N.
Once again, when the batch was re-received it posted to inspection stock and we have no way to remove it. We need to remove this batch from Qhold and get it to unrestricted status ASAP to consume some inventory of SKU 824044 against a process order. We also need to make sure this problem does not keep happening.