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Qm notifications

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Dear All,

 

I am using the standard feature of qm notification in SAP ,Can anybody help me to explain the difference between Notification type Q1 & Q5,Also what should be the selection for partner field if the Q1/Q5 Customer Complaint-E & I notification is to be created it should be vendor OR Customer reference in partner field.

 

Second query is the selection of material should be a component of Finished part supplied to customer due to which the complaint recd. from customer OR Finished part in which problem recd.

 

if I select Customer In partner field then how this notification will be linked to Score evaluation for supplier of component.

 

Regards

 

Rakesh


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