Hi Gurus,
Can someone help me with detailed steps to configure QM for Customer Returns.
I want to post materials that are returned by the customer into QI and then record the Failure code
Once the inspection and if repairs needs to be done, Enter an Repair code and post repairs either move to Scrap or unrestricted.
The failure codes and repair codes are dependent on the Material; so i'm guessing custom table wud help for this?
I have set Inspection type as 06 (insp. for returns frm cust) in Material Master.
And QM for MvtTyp 655 is not deactivated in SPRO.
I am new to QM, could anyone help with a detailed procedure to do this, or point me somewhere i can find the details.
Thank you.
Morpheus